Dear Customer,

I would like to thank you for helping our company turn fifteen this year! I founded Pro Carpet with the mission statement: "Reliable Service + Cafeteria Style Service + Great Prices = Lifetime Customers". Over the years, we have thrived while most of our competitors have perished due to these ideals. I have always believed that Carpet, Upholstery, and Air Duct Cleaning should be priced reasonably and fairly. We have found that customers appreciate the fact that we don't build in heavily soiled area cleaning into our prices like many of our competitors. This simple difference has allowed us to clean most homes for 30-50% less than our competitors. In fifteen years we have cleaned just under a half million homes, apartments, condominiums, and businesses.

During the 1990's we dedicated ourselves to finding the most effective way to safely clean Berber carpet. This led to our pioneering the dry cleaning process currently used in hundreds of carpet cleaning businesses throughout Georgia and the rest of the US.  In the early 2000's we developed Deluxe Packages and Pet Packages that significantly cut the rate customers pay for extra services.  Lately, we have established flat rate Air Duct Cleaning. We are also in the process of designing and constructing an Area Rug Cleaning plant. Be sure to look for our area rug promotions in the near future.

Throughout the new Millennium, ProCarpet has dominated the Consumer's Choice Awards. From 2000-2003, we were the winner. In 2004 and 2005: Atlanta voted and we came in second. It was gut-check time. I personally spent thousands of hours re-training and restructuring our company to ensure this loss never happened again. In 2006- Pro Carpet recaptured the title of "Consumer's Choice for Carpet & Upholstery Care". We have held that title ever since.

Our success could not have happened without the support of our terrific employees. I have often heard that good people are hard to find. Oddly enough, Pro Carpet has never had that problem. Good people constantly find us. Without them we wouldn't be the terrific organization we are. 

Even with all of our successes, we always strive to be better: If you have any suggestions on how we can better serve you, please email me at info@procarpet.net .

Thanks again Atlanta for helping our family help yours!

Sincerely,

Gregory R. Cole President    ProCarpet